Terms and Conditions

  1. Pre-orders are 100% GUARANTEED. (If the release date has passed and you pre-ordered a sneaker you will receive that sneaker).


  1. All pre-ordered sneakers will ship AFTER release date unless they are noted as “Early Release” (which we usually do not deal with). 


  1.  After you have placed your pre-order your order may NOT be cancelled or refunded. ALL ORDERS ARE FINALE. 


  1. Please be aware that our authorized suppliers may be back-ordered so shipping times may vary from our authorized suppliers to our headquarters. Please be mindful that we DO NOT CONTROL SHIPPING TIME. Sneakers will go through our secured processing system within 1-5 business days after they arrive to our headquarters. All sneakers will then ship 3-9 business days through UPS. (If UPS cannot deliver to your address USPS, FEDEX, or DHL will deliver your package)


  1. Orders can also take longer than expected due to inclement weather, holidays, UPS delay, USPS delay, FEDEX delay, DHL delay, and etc.
  2. In the VERY RARE case that we cannot fulfill your order, or have been misinformed about a sneaker, we will give you a FULL REFUND PRIOR TO THE RELEASE DATE. 
  3. WE ARE NOT RESPONSIBLE FOR THE SNEAKER RELEASE DATE CHANGING! If the release date changes your order will then be shipped out after the updated release date. We will do our best to make sure all release dates are accurate, however, release dates can change at any moment. 


8. If you need to speak with a Fire Laces representative please use the contact page, or email support@fire-laces.com